At ESB Technologies (“Company,” “we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you.

• Personal Information: We may collect personal details such as your name, email address, phone number, mailing address, and payment information when you:
  • Place an order on our website
  • Sign up for our newsletter
  • Contact us for customer support
  • Participate in promotions, surveys, or other activities on our site
• Non-Personal Information: We may collect non-personal information automatically as you navigate through our website. This may include your IP address, browser type, device information, and browsing behaviour (e.g., pages viewed, time spent on the site).
• Cookies and Tracking Technologies: Our website uses cookies and other tracking technologies to enhance your experience, gather information about how our site is used, and provide targeted advertising.

2. How We Use Your Information

The information we collect is used in the following ways:

• To Process Orders: We use your personal information to process and fulfil your orders, including managing payments, shipping, and handling returns or exchanges.
• To Improve Our Services: We may use your information to improve our website, products, and services based on your feedback and interactions.
• To Communicate with You: We may use your contact information to send you order confirmations, shipping notifications, customer service responses, promotional offers, and other communications.
• To Personalize Your Experience: We use the data collected to tailor content and advertisements to your interests and preferences.
• To Comply with Legal Obligations: We may use your information as required by law, such as for tax reporting and compliance purposes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

• Service Providers: We do not share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support.
  
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information will not be transferred to the new owners as part of the transaction.

4. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and restricted access to personal data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access Your Information: You can request a copy of the personal information we hold about you.
• Correct Your Information: You can request that we update or correct any inaccuracies in your personal information.
• Delete Your Information: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out of Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website with the updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Phone: +1 (737) 337-4998
• Email: contact@theesbcorp.com

We are committed to resolving any concerns and will respond to your inquiries promptly.